“welcome hello lovely to see you all<\/p>\n
uh i’m martha i am your trainer for<\/p>\n
today i’m training on behalf of the<\/p>\n
money charity on behalf of the seafarers<\/p>\n
charity as part of the wider safety net<\/p>\n
campaign in this financial champions<\/p>\n
supporting fishers<\/p>\n
uh piece of work for you all<\/p>\n
um<\/p>\n
hopefully as i said today is going to be<\/p>\n
both enjoyable and informative<\/p>\n
for you all and what we’re about today<\/p>\n
is about helping you to help fishers<\/p>\n
to get the information that they need to<\/p>\n
manage their finances better so it’s not<\/p>\n
about you becoming incredible financial<\/p>\n
experts um or you know perfect fountains<\/p>\n
of all knowledge being able to give<\/p>\n
loads of great advice<\/p>\n
but it is about you being able to point<\/p>\n
fishes in the right direction<\/p>\n
now in order that we can tell something<\/p>\n
about how effective or otherwise this<\/p>\n
training is<\/p>\n
i’m going to<\/p>\n
do a quick poll with you all to find out<\/p>\n
how you are already how confident you<\/p>\n
are already and we’ll do another poll at<\/p>\n
the end as well to see what’s changed so<\/p>\n
a<\/p>\n
quick poll right at the beginning<\/p>\n
so<\/p>\n
we’ve got a spectrum here<\/p>\n
um<\/p>\n
of different results i’m just going to<\/p>\n
make a quick<\/p>\n
note of those<\/p>\n
um<\/p>\n
but broadly<\/p>\n
yeah broadly we’ve got a spectrum across<\/p>\n
the way<\/p>\n
um<\/p>\n
of how people feel and hopefully by the<\/p>\n
end this is going to tilt<\/p>\n
more towards the people who<\/p>\n
feel really confident and feel good<\/p>\n
about their ability to support fishers<\/p>\n
with their finances<\/p>\n
bab okay<\/p>\n
thank you very much<\/p>\n
all right so let’s get going<\/p>\n
um<\/p>\n
first of all<\/p>\n
uh i want to make sure that you all have<\/p>\n
a<\/p>\n
really great resource that we have put<\/p>\n
together to support you in what we’re<\/p>\n
doing so you’re not going away thinking<\/p>\n
oh<\/p>\n
i’m gonna have to learn all this stuff<\/p>\n
and then just remember it and i’ve got<\/p>\n
to have it all memorized there’s<\/p>\n
actually a nice resource that we’ve put<\/p>\n
together people download<\/p>\n
print off keep to hand so i’m just going<\/p>\n
to pop a link to that in your chat there<\/p>\n
um and i’m sure that will be available<\/p>\n
from seafarers charity in future as well<\/p>\n
when you need it um i have popped the<\/p>\n
link in the chat there so you can<\/p>\n
download that resource um but let’s get<\/p>\n
on with the session because it is a<\/p>\n
packed session today we want to try and<\/p>\n
get through everything<\/p>\n
so it’s 90 minutes plus another 15<\/p>\n
minutes for harriet who is going to be<\/p>\n
talking about safetynet campaign which<\/p>\n
is a broader campaign sits around this<\/p>\n
money champions are part of a whole<\/p>\n
programme of work to help<\/p>\n
fishers and people it just in the<\/p>\n
fishing industry to improve their<\/p>\n
financial situation particularly fishers<\/p>\n
and uh sheriff fisherman in particular<\/p>\n
we<\/p>\n
will be taking questions in the chat um<\/p>\n
it says questions in chat we answered at<\/p>\n
the end of the webinar um to be honest<\/p>\n
just throw them in there as we go<\/p>\n
through questions and thoughts i love<\/p>\n
getting your feedback in the um<\/p>\n
in the chat so even if you just go in do<\/p>\n
an mlg give me a thumbs up as we’re<\/p>\n
going i love that that’s great so<\/p>\n
digital handouts i’ve already popped one<\/p>\n
in there once i’m going to while i think<\/p>\n
about it put another one in there that’s<\/p>\n
that’s really useful which is a plain<\/p>\n
english guide<\/p>\n
to<\/p>\n
the language of money to financial<\/p>\n
jargon<\/p>\n
which i really love<\/p>\n
um<\/p>\n
honestly half of dealing with your money<\/p>\n
is understanding the language right so<\/p>\n
put a nice little plain english guide to<\/p>\n
some of the money language that’s out<\/p>\n
there if you download those two they’re<\/p>\n
gonna really help you out<\/p>\n
okay<\/p>\n
some expectation setting we’re not<\/p>\n
expecting you as many champions to<\/p>\n
perform miracles right nobody’s going to<\/p>\n
expect you to double a fish’s income or<\/p>\n
suddenly make everybody who talks to you<\/p>\n
rich or um suddenly give everybody<\/p>\n
perfect money skills from doing this<\/p>\n
it’s not about that it’s about giving<\/p>\n
you the ability to<\/p>\n
be supportive in the right in a helpful<\/p>\n
way in the right way um to<\/p>\n
give reliable information to point<\/p>\n
people towards the right sources of<\/p>\n
information the right source of advice<\/p>\n
at the right time um so that people get<\/p>\n
the help they need um and fishers can um<\/p>\n
you know have a first port of call as it<\/p>\n
were in you and you’ll be able to then<\/p>\n
direct them onwards to some of the other<\/p>\n
really great advice and information<\/p>\n
that’s out there for them okay<\/p>\n
so<\/p>\n
um<\/p>\n
here is what we are going to talk about<\/p>\n
we’re going to talk about the difference<\/p>\n
between giving financial advice and then<\/p>\n
what you’re going to be doing which is<\/p>\n
about support information and guidance<\/p>\n
so where is that line into advice that<\/p>\n
you don’t want to cross we’re going to<\/p>\n
talk about that we’re going to talk<\/p>\n
about how do you stay the right side of<\/p>\n
that and just give information and<\/p>\n
guidance and support<\/p>\n
i’m going to talk about tax national<\/p>\n
insurance and how important that is<\/p>\n
that’s a major area where a lot of<\/p>\n
people who um are fishing get into a lot<\/p>\n
of trouble we’re going to talk about<\/p>\n
sign posting fishes to tools and<\/p>\n
resources<\/p>\n
how to make a spending plan how to help<\/p>\n
them smooth out their income because we<\/p>\n
all know that fishing incomes<\/p>\n
rise fall they can be lumpy they can be<\/p>\n
unpredictable<\/p>\n
obviously they’re seasonal so all of<\/p>\n
those kind of things just about bit<\/p>\n
about smoothing that income out<\/p>\n
we’re going to talk about the idea of<\/p>\n
good and bad debt and how do we um<\/p>\n
you know make sure that people stay away<\/p>\n
from bad debt<\/p>\n
and priority and non-priority debt so if<\/p>\n
somebody doesn’t have the money to cover<\/p>\n
all of their<\/p>\n
bills and expenses<\/p>\n
what’s the absolute essentials that they<\/p>\n
really need to make sure are covered<\/p>\n
what’s priority and then where are the<\/p>\n
consequences less severe if they can’t<\/p>\n
make that payment<\/p>\n
something about the cost of borrowing<\/p>\n
money as well<\/p>\n
uh we’re going to talk about credit<\/p>\n
unions a little bit and comsave which is<\/p>\n
the new credit union for the fishing<\/p>\n
industry<\/p>\n
borrowing from licensed lenders and<\/p>\n
staying away from informal borrowing<\/p>\n
from friends and family<\/p>\n
the risks that are around that<\/p>\n
and particularly loan sharks the dangers<\/p>\n
of loan sharks in your community how to<\/p>\n
spot them what could do if you know that<\/p>\n
there is a loan mark in your local area<\/p>\n
some of the organizations providing<\/p>\n
independent free debt and money advice<\/p>\n
and how to sign post effectively to<\/p>\n
those<\/p>\n
so that people you’re speaking to get<\/p>\n
the advice that they need<\/p>\n
okay<\/p>\n
so starting off<\/p>\n
quick fire in the chat why do you think<\/p>\n
it’s so important that fishers get the<\/p>\n
money skills have the right money skills<\/p>\n
why do they need really good money<\/p>\n
skills<\/p>\n
but some of them given you some thoughts<\/p>\n
already but why is it so important that<\/p>\n
they have really good money skills<\/p>\n
put your thoughts in the chat<\/p>\n
irregular income yep being self-employed<\/p>\n
yes it’s an unpredictable occupation<\/p>\n
it’s difficult to manage any regular<\/p>\n
income yep it’s not consistent exactly<\/p>\n
landings are not reliable<\/p>\n
definitely<\/p>\n
that’s you absolutely hit the nail on<\/p>\n
the head that’s the biggest one<\/p>\n
remaining solvent especially if they<\/p>\n
have a family yes definitely being able<\/p>\n
to plan ahead for bad markets definitely<\/p>\n
all of those things indeed really really<\/p>\n
important<\/p>\n
and coming off the back of that<\/p>\n
um we also have lack of financial skills<\/p>\n
yet unpredictable rising costs of fuel<\/p>\n
yeah i hadn’t had that one but<\/p>\n
absolutely that’s important supporting<\/p>\n
an extended family network potentially<\/p>\n
yeah<\/p>\n
absolutely<\/p>\n
coming off the back of that so we’ve got<\/p>\n
a whole bunch of things that come away<\/p>\n
from that self-employment and<\/p>\n
unpredictable income<\/p>\n
um<\/p>\n
there are<\/p>\n
aspects that where the income is<\/p>\n
unreliable even when you’re fit and well<\/p>\n
but you’ve got weather injury boat<\/p>\n
repairs things that can knock somebody<\/p>\n
out of action for a while<\/p>\n
and an unpredictable income leads to<\/p>\n
difficulty borrowing it’s very hard to<\/p>\n
have a good credit score when your<\/p>\n
income is unpredictable<\/p>\n
which then leads to difficulty borrowing<\/p>\n
at a reasonable cost<\/p>\n
benefit system is not designed to work<\/p>\n
well with this kind of income<\/p>\n
and lifestyle<\/p>\n
and so there’s a whole kind of raft of<\/p>\n
issues that come off from that irregular<\/p>\n
income and self-employment coming from<\/p>\n
loss of income yeah lots of equipment<\/p>\n
storms etc<\/p>\n
being responsible for tax ni all of that<\/p>\n
stuff planning for retirement yeah it’s<\/p>\n
hard to do all of that stuff<\/p>\n
for yourself there’s not an employer<\/p>\n
doing it for you<\/p>\n
and<\/p>\n
so there’s a whole raft of things that<\/p>\n
mean that fishes need to be above<\/p>\n
average in terms of<\/p>\n
how competent they are and how<\/p>\n
determined they are to manage their<\/p>\n
money well<\/p>\n
so<\/p>\n
if you needed to talk to somebody about<\/p>\n
your money what would you want<\/p>\n
so you’re going to be there to be a<\/p>\n
person that people will talk to about<\/p>\n
their money<\/p>\n
what kind of treatment would you want if<\/p>\n
you’re going to have talked to somebody<\/p>\n
about your money how do you want to be<\/p>\n
treated<\/p>\n
by that person<\/p>\n
you listen to yes absolutely super<\/p>\n
important<\/p>\n
what else<\/p>\n
you listen to and<\/p>\n
to be understood yeah honesty yeah<\/p>\n
yeah empathy non-judgment respect great<\/p>\n
answers coming through in the chat here<\/p>\n
as an adult yeah you don’t want to be<\/p>\n
patronized right empathetic<\/p>\n
knowledgeable not a salesperson really<\/p>\n
important right discretion yeah privacy<\/p>\n
is a big deal right with money you need<\/p>\n
an expert okay<\/p>\n
i’m going to say something you need<\/p>\n
somebody who<\/p>\n
in with that honesty<\/p>\n
says this is what i know this is what i<\/p>\n
don’t know and this he<\/p>\n
can refer to an expert doesn’t try and<\/p>\n
blag it and say that they know more than<\/p>\n
they do<\/p>\n
communicating in language i understand<\/p>\n
absolutely confidential simple<\/p>\n
straightforward words all of that<\/p>\n
absolutely one of the reasons why the<\/p>\n
first thing i did was to give you that<\/p>\n
plain english jargon buster<\/p>\n
um because it’s so important to be<\/p>\n
speaking people’s language yeah<\/p>\n
fantastic all of this is really great<\/p>\n
um so<\/p>\n
here are some top tips about having a<\/p>\n
good conversation about money we want to<\/p>\n
speak in private make sure we’re going<\/p>\n
to be really clear that we’re going to<\/p>\n
keep anything personal confidential<\/p>\n
we’re not trying to make any personal<\/p>\n
gain out of this so we’re not um being a<\/p>\n
salesperson as somebody said<\/p>\n
we’re listening carefully we’re not<\/p>\n
assuming anything about somebody’s<\/p>\n
situation we’re just acting on what they<\/p>\n
tell us so not trying to get ahead of<\/p>\n
ourselves being honest say how you can<\/p>\n
help how you can’t help when you can<\/p>\n
refer<\/p>\n
who else could be helpful<\/p>\n
not pushing somebody towards a specific<\/p>\n
solution you’re letting them choose and<\/p>\n
that’s part of that yeah don’t over<\/p>\n
promise and under deliver definitely<\/p>\n
exactly part of that treating people<\/p>\n
like an adult<\/p>\n
is about giving them the choice right so<\/p>\n
we’re not just saying this is the right<\/p>\n
thing for you to do just go off and do<\/p>\n
what i tell you because i’m telling you<\/p>\n
what to do<\/p>\n
no we’re giving them the range of<\/p>\n
options the pros and cons of those<\/p>\n
options and then letting them choose<\/p>\n
because they’re responsible for what<\/p>\n
they’re going to do<\/p>\n
simple clear explanations referring to<\/p>\n
experts when necessary and we’re looking<\/p>\n
at the future lots of people said<\/p>\n
empathy and lack of<\/p>\n
non-judgment so we’re not judging what<\/p>\n
people have done in the past you might<\/p>\n
think oh how could you get into a mess<\/p>\n
like that<\/p>\n
but that’s not what it’s about it’s<\/p>\n
about future actions supporting people<\/p>\n
to make responsible wise choices<\/p>\n
for their future from now on so many<\/p>\n
people who come for money advices are<\/p>\n
ashamed and so hard on themselves<\/p>\n
already that actually<\/p>\n
you know<\/p>\n
you getting on top of them as well is<\/p>\n
you’re only adding on to that it’s not<\/p>\n
helpful<\/p>\n
step by step supporting them through<\/p>\n
yeah<\/p>\n
yeah so somebody to be with them through<\/p>\n
it<\/p>\n
as much as you can although we don’t<\/p>\n
expect you to<\/p>\n
um put huge amounts of time into any<\/p>\n
specific person’s case and kind of take<\/p>\n
over doing everything with them but you<\/p>\n
know like as<\/p>\n
within your role you know being<\/p>\n
supportive being there for them<\/p>\n
okay<\/p>\n
so<\/p>\n
sounds like you’re really on this that’s<\/p>\n
fantastic<\/p>\n
okay so let’s talk about this guidance<\/p>\n
advice issue this is really important<\/p>\n
want to get this to you straight away<\/p>\n
right at the top<\/p>\n
so<\/p>\n
advice financial advice is a regulated<\/p>\n
term so let’s talk about the difference<\/p>\n
between guidance and giving advice<\/p>\n
financial advice is what financial<\/p>\n
advisors<\/p>\n
planners<\/p>\n
um and people who are in a right in<\/p>\n
regulated financial advice in financial<\/p>\n
services do debt advisors also have to<\/p>\n
be regulated and they give advice so<\/p>\n
when you see that word advice in<\/p>\n
somebody’s<\/p>\n
job role around money they should be<\/p>\n
authorized regulated and properly<\/p>\n
qualified<\/p>\n
by the financial conduct authority<\/p>\n
um<\/p>\n
and the reason is because advice is<\/p>\n
about giving somebody a recommendation<\/p>\n
about what they should<\/p>\n
do<\/p>\n
so it’s a tailored solution<\/p>\n
based on somebody’s personal<\/p>\n
circumstances<\/p>\n
based on their objectives based on what<\/p>\n
they’ve said they want<\/p>\n
and it’s specific<\/p>\n
it says you should<\/p>\n
take out a specific product or stop<\/p>\n
using a specific product<\/p>\n
or um<\/p>\n
you should go to a specific provider<\/p>\n
it’s<\/p>\n
um it’s all about that you should take<\/p>\n
this solution<\/p>\n
and<\/p>\n
not only are we saying don’t do it<\/p>\n
because you have to be authorized you<\/p>\n
have to be regulated you have to be<\/p>\n
properly insured all of that stuff yes<\/p>\n
but it’s also about responsibility right<\/p>\n
so when you give advice a person who<\/p>\n
gives advice in a financial sense<\/p>\n
gives advice<\/p>\n
is to some extent taking on the<\/p>\n
responsibility for that being the right<\/p>\n
advice<\/p>\n
whereas what we want you to do is to<\/p>\n
give guidance and with guidance<\/p>\n
the<\/p>\n
person the the other person retains the<\/p>\n
responsibility for the choice they make<\/p>\n
okay so what is guidance let’s talk<\/p>\n
about the other side of it this is what<\/p>\n
we want you to do<\/p>\n
guidance<\/p>\n
helps a person to understand what they<\/p>\n
could<\/p>\n
do<\/p>\n
so advice this is what you should do<\/p>\n
this is the solution for you<\/p>\n
we think this is the right thing<\/p>\n
guidance on the other hand<\/p>\n
as opposed to advice<\/p>\n
a guidance says these are some things<\/p>\n
that you could do these are the<\/p>\n
advantages and disadvantages of those<\/p>\n
some general types of products some<\/p>\n
general principles<\/p>\n
there is no personal recommendation<\/p>\n
there is no specific<\/p>\n
solution offered it’s just these are<\/p>\n
potential<\/p>\n
options for you<\/p>\n
let’s help you understand those<\/p>\n
what’s good and what’s not so good about<\/p>\n
them and you can make a decision about<\/p>\n
what’s right for you<\/p>\n
it’s not regulated anybody can give<\/p>\n
guidance um and so<\/p>\n
because it’s not about you taking the<\/p>\n
responsibility<\/p>\n
for giving for what what the person does<\/p>\n
because you’re not specifically saying<\/p>\n
one solution<\/p>\n
hopefully that makes sense to everybody<\/p>\n
what that difference is<\/p>\n
um<\/p>\n
so we’re going to do a quick uh<\/p>\n
a quick kind of<\/p>\n
run through of the the whys which i’ve<\/p>\n
talked about a bit already<\/p>\n
um and then we’ll do a quick poll and<\/p>\n
you can confirm to me that you have got<\/p>\n
this<\/p>\n
um so i’ve already said giving advice<\/p>\n
makes you responsible i’ve already<\/p>\n
mentioned about the regulated advisors<\/p>\n
aspect<\/p>\n
a couple of things as well guidance<\/p>\n
helps fishers learn to solve their own<\/p>\n
problems in future so guidance is more<\/p>\n
educational than advice<\/p>\n
with advice often<\/p>\n
the person who’s seeking advice goes<\/p>\n
just take this problem away from me and<\/p>\n
the advisor goes yeah sure i’ve taken<\/p>\n
the problem away from me here’s the<\/p>\n
solution<\/p>\n
um whereas guidance helps the person<\/p>\n
learn to solve their own problems in<\/p>\n
future<\/p>\n
and when a person makes a choice for<\/p>\n
themselves<\/p>\n
as they do in a guidance situation it’s<\/p>\n
like it’s their choice they own it<\/p>\n
they’re responsible for it there’s no<\/p>\n
pushback of oh well this person told me<\/p>\n
to do it but actually i don’t like it so<\/p>\n
i’m not going to bother you don’t get<\/p>\n
that that pushback aspect so<\/p>\n
psychologically there’s some an element<\/p>\n
of the responsibility taking that can be<\/p>\n
really valuable too<\/p>\n
okay so<\/p>\n
quick poll let’s see do we think this is<\/p>\n
advice or do we think this is guidance<\/p>\n
and it’s okay<\/p>\n
so official tells you they’ve been<\/p>\n
saving money for emergencies in drawing<\/p>\n
their house and you say um<\/p>\n
that’s not safe what if it gets stolen<\/p>\n
you have to get a savings account you<\/p>\n
should get a savings account with<\/p>\n
halifax then nice in there talk to<\/p>\n
sherry she’s great she’ll get you a good<\/p>\n
deal<\/p>\n
so uh quick poll<\/p>\n
is that advice or is that guidance<\/p>\n
remember advice<\/p>\n
it’s all about telling people what they<\/p>\n
should do guidance is about telling<\/p>\n
people what they could do<\/p>\n
so guidance is the one we want to stick<\/p>\n
with advice is the one we want to stay<\/p>\n
away from<\/p>\n
okay<\/p>\n
three<\/p>\n
two<\/p>\n
one i’m going to close the poll<\/p>\n
um and here we go most people have got<\/p>\n
that right<\/p>\n
um this is advice you want to stick well<\/p>\n
clear of this<\/p>\n
in this uh we’re telling the person<\/p>\n
where to go what product to get we’re<\/p>\n
telling them what bank to go to we’re<\/p>\n
even telling them what advisor to speak<\/p>\n
to in the bank so that’s very much<\/p>\n
specific tailored advice and that’s what<\/p>\n
we want to steer well clear of okay so<\/p>\n
definitely that is advice<\/p>\n
um<\/p>\n
so<\/p>\n
let’s do another one of these<\/p>\n
just to make sure you’ve got it<\/p>\n
uh<\/p>\n
we<\/p>\n
have official come to us and they say<\/p>\n
they need to get a personal loan they<\/p>\n
think the bank’s not going to lend them<\/p>\n
the money<\/p>\n
they say what would you do<\/p>\n
you say well<\/p>\n
i can’t say<\/p>\n
i’m not in that in your position i can<\/p>\n
talk to you about some of the things<\/p>\n
that you could do<\/p>\n
um here’s some information about how to<\/p>\n
choose a loan with low fees and interest<\/p>\n
rates<\/p>\n
you show them how to use a comparison<\/p>\n
site potentially you also mentioned that<\/p>\n
comm save credit union exists<\/p>\n
and it has a specific product for<\/p>\n
fishers<\/p>\n
um and the fisher looks at the offers on<\/p>\n
the comparison site has a chat with<\/p>\n
comsave in the end they think comp saves<\/p>\n
the right thing for them and they borrow<\/p>\n
from comm save<\/p>\n
so<\/p>\n
is that advice or is that guidance<\/p>\n
and tina has put the comm save link into<\/p>\n
the chat thank you very much tina that’s<\/p>\n
fantastic<\/p>\n
okay<\/p>\n
give me another couple of seconds get<\/p>\n
those answers in there as quick as<\/p>\n
possible<\/p>\n
okay okay keep it moving<\/p>\n
right<\/p>\n
three two one<\/p>\n
boom<\/p>\n
and there we go again<\/p>\n
almost everybody got that one right that<\/p>\n
is guidance so even though we have said<\/p>\n
mentioned a specific provider all we’ve<\/p>\n
done is say they exist right<\/p>\n
we haven’t said they’re the right thing<\/p>\n
for you we haven’t said that the only<\/p>\n
solution<\/p>\n
um and<\/p>\n
many fishers will not know about the<\/p>\n
existence of compsave<\/p>\n
so because they don’t know that that<\/p>\n
exists<\/p>\n
they would not otherwise have that as an<\/p>\n
option so we’re just saying like look<\/p>\n
these are these options exist and then<\/p>\n
this option also exists that does have a<\/p>\n
specific product but i’m not saying<\/p>\n
it’s the right thing i’m just saying it<\/p>\n
exists<\/p>\n
and<\/p>\n
advantages and disadvantages so<\/p>\n
you’re okay with that it is within the<\/p>\n
guidance<\/p>\n
and you’re all right to do that and as i<\/p>\n
said tina has already dropped the link<\/p>\n
in there so fab thank you very much tina<\/p>\n
um<\/p>\n
all right so let’s talk about<\/p>\n
some quickly some frustrations sometimes<\/p>\n
uh people really want advice they just<\/p>\n
want to be told what to do<\/p>\n
um and it can be really tempting<\/p>\n
especially when there is one really<\/p>\n
clear obvious choice that’s the right<\/p>\n
thing for somebody to do very tempting<\/p>\n
to just tell them that just do this but<\/p>\n
you cannot do it you can’t even just<\/p>\n
hint<\/p>\n
and people will do things like say<\/p>\n
um well what would you do<\/p>\n
and you have to say well i’m not you so<\/p>\n
our situation is different so i can’t<\/p>\n
tell you it’s your choice<\/p>\n
so<\/p>\n
make sure you’re always batting that<\/p>\n
back to that person ultimately they have<\/p>\n
to be responsible for their own decision<\/p>\n
you’re guiding you’re supporting but you<\/p>\n
cannot recommend a specific course of<\/p>\n
action<\/p>\n
um with regards to products<\/p>\n
okay um<\/p>\n
these are some signs from step change<\/p>\n
that you might want to watch out for<\/p>\n
um that somebody is struggling<\/p>\n
financially so as a money champion<\/p>\n
you’re going to want to kind of be aware<\/p>\n
of these signals that this might be<\/p>\n
somebody that you want to just check in<\/p>\n
with make sure they’re okay<\/p>\n
so history of debt problems<\/p>\n
seeming tired difficulty sleeping debt<\/p>\n
stress often causes people to have<\/p>\n
sleepless nights doesn’t want to get<\/p>\n
together sort of spending more time by<\/p>\n
themselves borrowing to pay food or<\/p>\n
essentials<\/p>\n
if you know something that might cause a<\/p>\n
recent loss of income<\/p>\n
they seem to be way living beyond their<\/p>\n
means um and they the income you know of<\/p>\n
and their lifestyle don’t match up<\/p>\n
if they’re borrowing early um soon after<\/p>\n
a catch soon after getting paid<\/p>\n
um<\/p>\n
or you see kind of changes in behavior<\/p>\n
that implies somebody’s struggling um<\/p>\n
and again you know you might not<\/p>\n
personally see this but if you notice<\/p>\n
that their<\/p>\n
bills are unopened or they’re being<\/p>\n
really cagey around money that might be<\/p>\n
a sign too<\/p>\n
okay suppose spending plans as opposed<\/p>\n
to budgets<\/p>\n
we avoid the b word just because a lot<\/p>\n
of people have negative associations<\/p>\n
with it a spending plan sounds like<\/p>\n
something somebody might want to do as<\/p>\n
opposed to a budget which lots of people<\/p>\n
don’t want to do but<\/p>\n
um you know it’s up to you we have in<\/p>\n
the<\/p>\n
uh<\/p>\n
document that i’ve already put into the<\/p>\n
chat once but i’m going to do it again<\/p>\n
and in the<\/p>\n
um<\/p>\n
there we go<\/p>\n
there it is make sure everybody gets<\/p>\n
that download<\/p>\n
and in all the resources that you will<\/p>\n
get<\/p>\n
from the safety net later um there’s a<\/p>\n
nice planning sheet to help people to<\/p>\n
plan their money um to make a spending<\/p>\n
plan for matching and making sure that<\/p>\n
their outgoings are not higher than<\/p>\n
their incoming<\/p>\n
understanding where their money is going<\/p>\n
and how they can plan<\/p>\n
not just for the day-to-day bills but<\/p>\n
also those occasional expenses that come<\/p>\n
up that can really throw people so<\/p>\n
things that knock people’s spending out<\/p>\n
of whack apart from an unexpectedly long<\/p>\n
time between<\/p>\n
um ability to earn things that throw<\/p>\n
people things like birthdays christmas<\/p>\n
you’d think um because they come around<\/p>\n
the same time every year you’d expect<\/p>\n
people to have the money for them but no<\/p>\n
lots of people don’t plan in their<\/p>\n
spending plans for those things and<\/p>\n
actually it’s really important they do<\/p>\n
which is one of the reason why<\/p>\n
this budget planner sheet which looks<\/p>\n
super detailed and a bit intimidating to<\/p>\n
some people it’s not it’s just there to<\/p>\n
remind you of all those things that you<\/p>\n
might otherwise forget<\/p>\n
like<\/p>\n
mots<\/p>\n
like boat insurance we haven’t got boat<\/p>\n
insurance in there because it’s a<\/p>\n
generic one but we do have insurance<\/p>\n
annual insurance payments in there<\/p>\n
and boat insurance has probably got to<\/p>\n
be in in the high uh top ones for those<\/p>\n
um things like you know household<\/p>\n
repairs and replacements<\/p>\n
those sort of throw people out of wax<\/p>\n
those occasional expenses making sure<\/p>\n
that<\/p>\n
there’s money going aside every month<\/p>\n
so that when those big things come round<\/p>\n
as they do maybe once every six months<\/p>\n
once a year there’s something in the pot<\/p>\n
already for them and we’re not<\/p>\n
scrambling and cutting back on<\/p>\n
everything else that month<\/p>\n
um<\/p>\n
there is also an online money charity<\/p>\n
bunny budget builder so people who don’t<\/p>\n
want to have to do the maths themselves<\/p>\n
which you have to do with a paper form<\/p>\n
can<\/p>\n
find online planners that will do it for<\/p>\n
you they do all your maths all you do is<\/p>\n
plug in the right numbers um which you<\/p>\n
should use<\/p>\n
uh the real figures really important<\/p>\n
when you’re talking to<\/p>\n
um fishers about planning their spending<\/p>\n
that they have to use the actual real<\/p>\n
numbers<\/p>\n
from their own bills from their bank<\/p>\n
statements<\/p>\n
um from their receipts and not just<\/p>\n
optimistically make it up because<\/p>\n
otherwise it’s not a plan it’s just a<\/p>\n
daydream<\/p>\n
right got to make sure it’s based on<\/p>\n
real numbers<\/p>\n
there are lots of other places online<\/p>\n
that you can also get these things so<\/p>\n
money helper fantastic website loads of<\/p>\n
free information completely independent<\/p>\n
um run by the government so it’s it’s<\/p>\n
just a completely<\/p>\n
independent from all financial services<\/p>\n
it’s not trying to sell you anything<\/p>\n
um and that has loads of information and<\/p>\n
that includes a budget planner citizens<\/p>\n
advice which you may well have heard of<\/p>\n
um<\/p>\n
they have a budget planner an online one<\/p>\n
as well where you can plug your figures<\/p>\n
in um money saving expert which is a<\/p>\n
for-profit website<\/p>\n
um but it does have loads of great free<\/p>\n
information they have a good really<\/p>\n
detailed budget planner something that<\/p>\n
can be downloaded as a spreadsheet or i<\/p>\n
think there might be one you can work on<\/p>\n
online as well<\/p>\n
so there’s loads of great options<\/p>\n
on there um and it’s really just about<\/p>\n
finding the one that works for that<\/p>\n
person right everybody has their own<\/p>\n
personal preferences about what they<\/p>\n
like there are also loads of really good<\/p>\n
mobile apps as well some of which access<\/p>\n
your<\/p>\n
uh bank details on a kind of read-only<\/p>\n
basis and they pretty much like download<\/p>\n
your latest transactions and then sort<\/p>\n
the data out so anything that’s from<\/p>\n
tesco’s gets sorted into groceries<\/p>\n
category for example<\/p>\n
um<\/p>\n
make sure if anybody’s going to use a<\/p>\n
mobile app<\/p>\n
that they understand the terms and<\/p>\n
conditions what they’re signing up to<\/p>\n
they’re happy with the privacy and<\/p>\n
security of that app<\/p>\n
and i<\/p>\n
i would just don’t recommend any<\/p>\n
specific apps<\/p>\n
um because a lot of them now come with<\/p>\n
financial products attached to them<\/p>\n
which means you’re edging into that area<\/p>\n
of am i giving advice<\/p>\n
um but you can certainly tell people<\/p>\n
that there are lots of these apps exist<\/p>\n
and they can be really helpful<\/p>\n
okay<\/p>\n
hopefully you’re all good it’s all gone<\/p>\n
really quiet in the chat again so give<\/p>\n
me a thumbs up say hi<\/p>\n
um if there is<\/p>\n
um anything that you want to give me any<\/p>\n
thoughts on what we’ve said so far let’s<\/p>\n
talk about boosting income and cutting<\/p>\n
costs because it’s all very well making<\/p>\n
a plan but you have to make that plan<\/p>\n
balance and do the best you can to have<\/p>\n
the income side going up and the cost<\/p>\n
side’s lower so that we’re not<\/p>\n
in an unbalanced situation and spending<\/p>\n
more than we have coming in<\/p>\n
so first place to look i’d suggest if<\/p>\n
people<\/p>\n
need to get an income boost<\/p>\n
is turn to us dot org dot uk we’ll look<\/p>\n
at that a little bit more a bit later on<\/p>\n
in the training<\/p>\n
turn to us<\/p>\n
is a website with loads of information<\/p>\n
about benefits<\/p>\n
and just raising income in general um<\/p>\n
especially anybody with a family or a<\/p>\n
young family should get in the habit of<\/p>\n
checking their benefits entitlement at<\/p>\n
least once a year<\/p>\n
um<\/p>\n
unless you’re on a really comfortable<\/p>\n
income and i know there are plenty of<\/p>\n
fishers who do earn a really comfortable<\/p>\n
income<\/p>\n
it’s good idea to check regularly<\/p>\n
because the system changes all the time<\/p>\n
so what somebody’s entitled to might<\/p>\n
change and you could miss out if you’re<\/p>\n
not checking regularly<\/p>\n
so you can do that do a personalized<\/p>\n
check find out what you’re entitled to<\/p>\n
um i know we’ve got some great people<\/p>\n
from fisherman’s mission here local<\/p>\n
fishermen’s mission um representatives<\/p>\n
uh potentially can help with applying<\/p>\n
for grants<\/p>\n
so if somebody’s really struggling and<\/p>\n
potentially a charitable grant might be<\/p>\n
a good solution for them<\/p>\n
for example to meet some you know<\/p>\n
one-off unexpected expense<\/p>\n
that could be a solution for them<\/p>\n
i know that there are opportunities<\/p>\n
sometimes for grants to get things like<\/p>\n
fuel bills written off if somebody’s got<\/p>\n
fuel arrears<\/p>\n
um as in as in electricity and gas areas<\/p>\n
or um home<\/p>\n
oil heating areas um i know that water<\/p>\n
arrears can sometimes be written off<\/p>\n
sometimes you can get educational grants<\/p>\n
grants for white goods things like<\/p>\n
washing machines cookers so there’s lots<\/p>\n
of availability potentially out there<\/p>\n
and<\/p>\n
fish mesh can be as i gabby you’re<\/p>\n
called can be a really good place to go<\/p>\n
for help with some of that stuff we<\/p>\n
always suggest that people have separate<\/p>\n
email accounts for things like online<\/p>\n
shopping deals and competitions as<\/p>\n
opposed to like personal communications<\/p>\n
so that if you’re trying to email about<\/p>\n
something<\/p>\n
um that’s just like personal that you’re<\/p>\n
having a chat with somebody somehow um<\/p>\n
if you still use email for that<\/p>\n
and you’re keeping that separate from<\/p>\n
all the marketing emails that you might<\/p>\n
get from online shopping deals<\/p>\n
competitions that kind of thing and so<\/p>\n
you’re not<\/p>\n
accidentally getting drawn into spending<\/p>\n
money when you weren’t intending to but<\/p>\n
do keep an eye on things like shopping<\/p>\n
deals and competitions because there can<\/p>\n
be ways to get some income<\/p>\n
through being on a newsletter or a<\/p>\n
mailing list that you would otherwise<\/p>\n
miss<\/p>\n
um<\/p>\n
check out cashback sites like quid co<\/p>\n
and topcashback if you have an account<\/p>\n
with those you use those click through<\/p>\n
from those to somewhere that where<\/p>\n
you’re going to do your shopping so you<\/p>\n
choose what you’re going to buy first<\/p>\n
already<\/p>\n
and then use your quidco account<\/p>\n
click through or your top cashback<\/p>\n
account and click through and buy the<\/p>\n
thing you were already gonna buy don’t<\/p>\n
use it as an excuse to buy something you<\/p>\n
weren’t already gonna buy and you can<\/p>\n
get cash back on your purchases often in<\/p>\n
the realms of somewhere around it’s only<\/p>\n
one to three percent sometimes it can be<\/p>\n
higher<\/p>\n
um<\/p>\n
but those cashbacks can add up quite<\/p>\n
quickly particularly if you’re buying<\/p>\n
bigger things<\/p>\n
um so yeah they can that could be a<\/p>\n
really helpful<\/p>\n
kind of ongoing little drip drip of<\/p>\n
extra money um sometimes you can get<\/p>\n
online competitions that could be quite<\/p>\n
valuable again<\/p>\n
um it’s not a reliable source of income<\/p>\n
but it can be quite nice<\/p>\n
and um it’s amazing the things that you<\/p>\n
can sell on ebay and facebook i’ve known<\/p>\n
people who have sold um you know big<\/p>\n
packets of um they’ve saved their empty<\/p>\n
toilet tubes and sold all these a big<\/p>\n
pack of toilet tubes as um craft<\/p>\n
materials for example<\/p>\n
um so it’s amazing what can be sold on<\/p>\n
ebay and facebook um on facebook<\/p>\n
marketplace um you would not think<\/p>\n
people would buy stuff but but it’s<\/p>\n
amazing when you look what people will<\/p>\n
buy<\/p>\n
okay<\/p>\n
um i mentioned already turned to us as<\/p>\n
being a really useful website this is<\/p>\n
what the site looks like so it’s um a<\/p>\n
national charity for helping people with<\/p>\n
income i want to particularly highlight<\/p>\n
the fact there is this benefits checker<\/p>\n
on here<\/p>\n
um<\/p>\n
and um this is well worth pointing out<\/p>\n
as well that people can have set up an<\/p>\n
account so that if they don’t have all<\/p>\n
the numbers and information they need<\/p>\n
when they’re going through the benefits<\/p>\n
check the first time<\/p>\n
they can have an account and come back<\/p>\n
and uh you know continue a calculation<\/p>\n
at a later point so that they’re not<\/p>\n
um<\/p>\n
you know they don’t have to sit down and<\/p>\n
do it all at once in one shot and have<\/p>\n
all of their information at the same<\/p>\n
time<\/p>\n
um some others that can be useful<\/p>\n
seafarer support is quite a useful<\/p>\n
source of information as well can be a<\/p>\n
little out of date from time to time and<\/p>\n
applying for the grants that you might<\/p>\n
find on there is hard work so<\/p>\n
fisherman’s mission or sale<\/p>\n
would be<\/p>\n
my ports of call<\/p>\n
for<\/p>\n
uh actually making any kind of<\/p>\n
applications but just to check out and<\/p>\n
see whether there might be something<\/p>\n
this is a useful website as a potential<\/p>\n
source of information<\/p>\n
and then we’ve got some fab websites for<\/p>\n
helping to make your money go further um<\/p>\n
all of these would be a really good<\/p>\n
places to look for information about<\/p>\n
money saving of different kinds<\/p>\n
which i think a lot of people know about<\/p>\n
which so if you want to understand<\/p>\n
financial products you want simple<\/p>\n
explanations what on earth is an isa<\/p>\n
which has a good<\/p>\n
set of rundown of information about what<\/p>\n
is nicer they also do best buys for lots<\/p>\n
of different types of products so if you<\/p>\n
want to make sure that you’re buying is<\/p>\n
value for money it’s good quality which<\/p>\n
is often a really good place to look for<\/p>\n
that<\/p>\n
money saving expert already mentioned it<\/p>\n
already you might recognize martin lewis<\/p>\n
from the telly<\/p>\n
um<\/p>\n
it’s one of the ugliest websites on the<\/p>\n
internet but it’s also<\/p>\n
absolutely crammed with really great<\/p>\n
information and often very good for<\/p>\n
latest breaking news around money issues<\/p>\n
for ordinary people<\/p>\n
so<\/p>\n
um what do i do my my gas bill is about<\/p>\n
to rise because the fuel crisis right<\/p>\n
now<\/p>\n
money saving expert probably has some<\/p>\n
good information to help understand what<\/p>\n
your options are and what might be a<\/p>\n
good solution there<\/p>\n
um<\/p>\n
[Music]<\/p>\n
yeah so which so some of it is free some<\/p>\n
of it’s not free i would say the<\/p>\n
information articles are often free but<\/p>\n
whether the best buy stuff is less<\/p>\n
likely to be<\/p>\n
so i think they’re good for like basic<\/p>\n
information<\/p>\n
but you’re right there there’s um a lot<\/p>\n
that’s also behind a paywall that’s true<\/p>\n
um<\/p>\n
freegal and freecycle um if you haven’t<\/p>\n
heard of these these are local community<\/p>\n
groups you sign up for your group in<\/p>\n
your local area<\/p>\n
and people who have something to give<\/p>\n
away<\/p>\n
often items of furniture kitchenware<\/p>\n
um i got a tent<\/p>\n
a brand almost brand new tent to go<\/p>\n
camping with um for free people give<\/p>\n
away stuff when they have a clear out on<\/p>\n
freegle and free cycle and potentially<\/p>\n
there’s the opportunity to get some<\/p>\n
stuff for free or if you’re having a<\/p>\n
clear out you can get ri”<\/p>","protected":false},"excerpt":{"rendered":"
“welcome hello lovely to see you all uh i’m martha i am your trainer for today i’m training on behalf of the money charity on behalf of the seafarers charity…<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[562],"tags":[],"class_list":["post-1175","post","type-post","status-publish","format-standard","hentry","category-deals"],"_links":{"self":[{"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/posts\/1175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/comments?post=1175"}],"version-history":[{"count":1,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/posts\/1175\/revisions"}],"predecessor-version":[{"id":1176,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/posts\/1175\/revisions\/1176"}],"wp:attachment":[{"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/media?parent=1175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/categories?post=1175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.healthnutritiontips.com\/zh\/wp-json\/wp\/v2\/tags?post=1175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}